In the event you receive your order and would like to return your item/s, Mirror Mirror Boutique will offer a store credit within 14 days of delivery.

The product must be unworn, unwashed, and undamaged, with no stains, makeup, deodorant/perfume or any other scents, pet hair or alterations. All tags must remain in place and the item needs to be returned with original packaging.

We do not currently offer an exchange service.

Kindly follow our returns process below and allow 1 business day for approval. You will then be emailed return instructions. Your item/s must be shipped back or returned in person within 3 business days from approval date. Once approved, please do not delay returning your items. Please regularly check your junk mail for this approval email.

Orders can now be returned in person at our dispatch warehouse however this online return application process must still be followed. Once approved, with required return paperwork included with your in person return.

Return shipping costs are at the customers expense. We recommend holding onto your tracking details to track and trace your returned items. If you are in a hurry for your store credit we recommend sending back via express carrier method.

If you believe you have received a faulty item, please contact our Customer Care Team directly within 24 hours of receiving your item ~ contact@mirrormirrorboutqiue.com.au

All sale and discounted items are final sale and can not be returned for an exchange or credit note so please choose carefully. If you would like help with a style or size prior to ordering please contact our team contact@mirrormirrorboutique.com.au

Before we dispatch your order we will personally inspect your items and carefully pack them to ensure they leave and arrive in perfect condition.

If you believe you have received a faulty item, please contact our Customer Care Team within 24 hours ~ contact@mirrormirrorboutique.com.au

To receive a store credit, please follow our online returns process. Please allow 1 business day to receive your return approval and return instructions email. Once we receive your return parcel, please allow 1-3 business days for our team to inspect, approve and process your store credit code.

- Store credits are strictly valid for 3 years from issue date
- Store credit codes are provided as a unique one off code for the full amount of items returned. If you do not redeem your full store credit amount in one transaction, please email our team to provide another unique code with remaining balance
- Store credit codes are not valid in conjunction with storewide sales or special promotions, however can be redeemed on specific discounted items in our sale section of our website
- Store credits cannot be redeemed on shipping charges. Store credits are issued for physical products and therefore only redeemable on physical products. Shipping charges are a third party service and are charged separately

We are unable to offer a refund unless the claim is in accordance with the Fair Trade Practices Act. The item must be returned to us then assessed by the brands manufacturing team to confirm any damage to the item is a manufacturing fault. If the item is then recognised as fault it will incur a full refund, otherwise a store credit will be issued. In the event that your goods are not in a satisfactory condition please notify our team immediately within 24 hours of receiving your order via email contact@mirrormirrorboutique.com.au