In the event you receive your order and would like to return your item/s, Mirror Mirror Boutique will offer a credit note if the item/s have not been worn, washed or damaged and all original swing tags and garment care tags are intact within 14 days of purchase.

We do not currently offer an exchange system.

Kindly follow our returns process below and allow 3 business days for approval. You will then be emailed return instructions. Your item/s must be shipped back within 3 business days from approval date. Please do not delay sending your return back once this approval and return instructions has been emailed. Please regularly check your junk mail for this approval email.

Return shipping costs are at the customers expense. We recommend holding onto your tracking details to track and trace your returned items. If you are in a hurry for your store credit we recommend sending back via express carrier method.

Orders can now be returned in person at our dispatch warehouse however this online return application process must still be followed. Once approved, you will then be emailed return instructions.

All sale and discounted items are final sale and can not be returned for an exchange or credit note so please choose carefully. If you would like help with a style or size prior to ordering please contact our team contact@mirrormirrorboutique.com.au

Before we dispatch your order we will personally inspect your items and carefully pack them to ensure they leave and arrive in perfect condition.

You can apply for a credit note by filling out the Returns Form. Please allow 3 business days for your return approval and return instructions email. Once we receive your return parcel, please allow 3 business days for our team to inspect, approve and process your store credit code.

- Credit Notes are strictly valid for 3 years from issue date.
- Credit Note codes are provided as a unique one off code for the full amount of items returned. If you do not redeem your full store credit amount in one transaction, please email our team to provide another unique code with remaining balance
- Credit Notes are not valid on storewide sales or special promotions, however can be redeemed on specific discounted items in our sale section of our website.
- Credit Notes are not valid to redeem on shipping charges and are only issued for physical products and therefore only redeemable on physical products. Shipping charges are charged separately when redeeming store credit.

We are unable to offer a refund unless the claim is in accordance with the Fair Trade Practices Act. The item must be returned to us then assessed by the brands manufacturing team to confirm any damage to the item is a manufacturing fault. If the item is then recognised as fault it will incur a full refund, otherwise a store credit will be issued. In the event that your goods are not in a satisfactory condition please notify our team immediately within 24 hours of receiving your order via email contact@mirrormirrorboutique.com.au