Shipping
All orders are sent via Australia Post Registered Mail Service with a signature. If you would like to review delivery times for your location, please use the Australia Post calculator here.
If you are within Australia and select the EXPRESS SHIPPING option at the checkout before 2:00pm AEST, your order will be dispatched the same business day.
If you place an EXPRESS SHIPPING order after 2:00pm AEST please allow 1 business day for dispatch.
If you are within Australia and select the STANDARD SHIPPING option at checkout, please allow 2-3 business days for dispatch.
If you select the FREE STANDARD SHIPPING option at the checkout, please allow 5-8 business days for dispatch.
These dispatch times are excluding Australia Post transit times. Please visit the Australia Post website for current transit times to your location.
CLICK HERE FOR AUST POST TRANSIT CALCULATOR
If you are outside of Australia and select an INTERNATIONAL SHIPPING option at checkout, EXPRESS will be dispatched in 1-3 business days, STANDARD will be dispatched in 2-5 business days.
We cannot amend the shipping method, items or address once you have placed your order. However, if you select Click and Collect and require it to be posted please contact us and we will send you a flat fee shipping and handling invoice. Please be aware this is a manual process therefore an increased fee of $19.95 applies.
If you order contains a PRE ORDER item, it will not be shipped until your order can be fulfilled in entirety, once your Pre Order item arrives.
A dispatch timeframe is provided in the size options for all pre-order items. Please allow the quoted timeframe for dispatching your order in addition to Australia Post transit times.
We will not provide updates of the exact date of dispatch during the quoted timeframe. You will be provided tracking information when your pre-order item has been dispatched.
Orders containing pre-order items will be shipped in entirety once the pre-order item arrives. Please place seperate orders if you would like your other items sooner.
Once your parcels have left our warehouse they become the property of Australia Post. Parcels can be tracked on the Australia Post website using your designated tracking number.
Mirror Mirror Boutique is not legally responsible for any lost or damaged goods however, if your parcel does not reach you within the expected delivery time, we will do all we can to assist in tracking your parcel for you. Please contact us at contact@mirrormirrorboutique.com.au
We offer a prompt Click & Collect service Monday - Friday, 9.00am - 3.00pm.
Our Click & Collect address is: FACTORY 64, 10 SPEEDWELL ST, SOMERVILLE, VICTORIA 3912
Click & Collect orders are ready within 1-2 hours of placing your order, between 9am - 3pm.
You will be notified via email when your order is ready for collection.
This is not a store and returns can not be accepted without following our online return process. All return applications must be lodged via our online returns portal. Once approved, you are welcome to drop your return parcel, ensuring to include all required paperwork, to our Somerville dispatch centre between 9.00am - 3.00pm Monday to Friday.