All orders are sent via Australia Post Registered Mail Service. If you would like to review delivery times for your location, please use the Australia Post calculator here.
If you are within Australia and select the $14.95 Express Shipping option at checkout before 2:00pm AEST, your order will be dispatched the same business day.
If you place an order after 2:00pm AEST please allow 1 business day for dispatch.
If you are within Australia and select the $10.95 Standard Shipping option at checkout, please allow 3-5 business days dispatch. These dispatch times are excluding Australia Post transit times. Please visit the Australia Post website for current transit times to your location.
If you are outside of Australia and select the $24.95 International Shipping rate at checkout, please allow 5-10 business days dispatch.
A monthly dispatch timeframe is provided for all pre-order items and this is outlined in the product heading and item description. Please allow the full month for dispatch plus Australia Post transit times.
We will not provide updates of the exact date of dispatch during the quoted month. You will be provided tracking information when your pre-order item has been dispatched.
Orders containing pre-order items will be shipped in entirety once the pre-order item arrives. Please place seperate orders if you would like your other items sooner.
Once your parcels have left our warehouse they become the property of Australia Post. Parcels can be tracked on the Australia Post website using your designated tracking number.
Mirror Mirror Boutique is not legally responsible for any lost or damaged goods however, if your parcel does not reach you within the expected delivery time, we will do all we can to assist in tracking your parcel for you. Please contact us at email@example.com
Mirror Mirror Boutique does not take responsibility for fragile items once they have left our hands. We endeavour to prepare and package your item with care, to minimise any damage upon arrival.
We offer a click and collect service from our warehouse Monday - Friday, 10.00am - 3.00pm.
Our click and collect address is: 11/10 Klauer St, Seaford VIC 3198
Click and collect orders are ready within 4 hours of placing an order during business hours. You will be notified via email when your order is ready for collection.
This is not a store and returns/exchanges will not be accepted. All returns must be lodged via our online returns portal and must be sent back via postal service.